FAQs

At Lendingkart, protecting your data is our top priority. We understand that you trust us with sensitive information, and we take that responsibility seriously. That’s why we’ve built security into every layer of our systems, processes, and culture.
Industry-Standard Encryption: All data transmitted between your device and our servers is encrypted using industry standard encryption
Secure Data Storage: Your information is stored securely in in certified, secure data centers with 24/7 monitoring, redundant systems, and strict physical access controls.
Logical Access Controls: We implement role-based access controls, ensuring that only authorized personnel can access your information, and only when necessary to provide our services or support.
Regular Security Audits: Our systems undergo regular third-party security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.
Compliance Standards: We maintain compliance with industry standards as we are ISO 27001:2022 certified. Your privacy and data security are our top priorities, and your information is kept strictly confidential and handled in line with applicable data protection laws.

Yes. The exact fee and charges applicable will be communicated in the Sanction Letter and Key Fact Statement (KFS) provided to you during loan renewal

An e-mandate is an electronic authorization that allows a customer to permit a bank or financial institution to automatically debit funds from their account for recurring payments. It streamlines payment processes, enabling secure, automated transactions for both businesses and consumers.

A NACH cancellation request is initiated to stop all automatic debits from a bank account. Customers can easily submit this request online to their respective bank to cancel and active recurring payment.

A customer can cancel a NACH mandate when they wish to stop the automatic debit of funds from their bank account.

Yes, a processing fee may be charged for NACH cancellation. The exact amount varies from bank to bank, so it’s best to check with your designated bank for the applicable charges.

You can cancel your NACH mandate by filling out the NACH cancellation application form and submitting it to your destination bank or the service provider through whom the mandate was registered.